77tk Privacy Policy

77tk collects personal data from you at various stages of your interaction with the Platform. The categories of personal data we collect include the following.

• Registration data: your name, date of birth, mobile phone number, and the login credentials (username and password) you create when opening your 77tk account. We require this to establish your identity, verify your age, and create your account.
• KYC identity verification data: copies of your National Identity Card (NID) or other government-issued identity document, submitted as part of the KYC (Know Your Customer) process required before your first withdrawal. This data is used to verify your identity and comply with age verification requirements.
• Financial transaction data: records of all deposits and withdrawals made on your account, including the payment method used (bKash, Nagad, Rocket, or Upay), transaction amounts, transaction reference numbers, and timestamps. This data is required for payment processing, fraud prevention, and financial record-keeping.
• Gaming and betting activity data: a complete record of all games played, bets placed, wagers settled, bonus activity, and win/loss history on your account. This data is used to operate the Platform, detect irregular activity, and manage responsible gaming tools such as deposit limits and self-exclusion periods.
• Technical and device data: your IP address, device type and model, operating system, browser type and version, session duration, pages visited within the Platform, and clickstream data. This data is collected automatically using cookies and similar technologies and is used to optimise Platform performance and detect security anomalies.

77tk uses your personal data only for the purposes set out below. We do not use your data for any purpose that is incompatible with the purposes stated in this Policy without obtaining your additional consent.

• Account creation and management: to register your account, verify your identity, manage your balance and transaction history, and maintain records of your account activity as required by our operational and regulatory obligations.
• Payment processing and fraud prevention: to process your deposits and withdrawals via bKash, Nagad, Rocket, and Upay; to verify that payment accounts are registered in your name; to detect and investigate suspicious transaction patterns; and to fulfil anti-money laundering (AML) screening obligations.
• Responsible gaming: to operate deposit limit tools, session time alerts, and self-exclusion features on your account; to monitor your gaming patterns for indicators of problem gambling; and to contact you proactively where our responsible gaming systems flag concerns about your account activity.
• Customer support: to respond to your enquiries and support requests submitted via live chat or email; to investigate complaints; and to maintain records of support interactions for quality assurance and dispute resolution purposes.

77tk uses cookies and similar tracking technologies to operate the Platform, maintain your session state, and improve your experience. Cookies are small text files stored on your device by your browser when you visit the Platform. The following types of cookies are used on 77tk.

• Essential cookies: required for the Platform to function correctly. These include session cookies that maintain your logged-in state while you navigate the Platform, and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without rendering the Platform inoperable.
• Performance and analytics cookies: used to measure how Players interact with the Platform, which pages are visited most frequently, where users encounter errors, and how long sessions last. This data is aggregated and anonymised and is used to improve Platform performance and user experience.
• Functional cookies: used to remember your preferences, such as your chosen language setting, your most recently used payment method, and any responsible gaming limits you have set on your account.
• Security and fraud-detection cookies: used to identify and flag suspicious access patterns, including multiple failed login attempts, use of known proxy or VPN IP addresses, and rapid account switching between sessions. These cookies help protect your account and the integrity of the Platform.
• You may be able to disable non-essential cookies through your browser settings, but please note that disabling cookies may affect the functionality of the Platform and your ability to access certain features. 77tk does not use third-party advertising cookies or track your browsing activity outside of the 77tk Platform.

77tk does not sell your personal data to any third party for any purpose. We share your data only with the limited categories of third parties described below, and only to the extent necessary for the specific purpose stated.

• KYC and identity verification partners: we share your identity document data and registration information with third-party KYC verification service providers who verify your identity and age on our behalf. These providers are contractually bound to process your data only for verification purposes and may not use it for any other purpose.
• Payment processing partners: we share transaction data (including your mobile wallet number, transaction amount, and reference number) with bKash, Nagad, Rocket, Upay, and any banking partners necessary to process your deposits and withdrawals. These organisations process your transaction data in accordance with their own privacy policies and applicable financial regulations.
• Law enforcement and regulatory bodies: we may share your personal data with government authorities, law enforcement agencies, financial intelligence units, or courts where we are required to do so by applicable law, a court order, or a regulatory obligation. In such cases, we will disclose only the minimum data required to satisfy the legal obligation, and we will notify you of the disclosure where we are legally permitted to do so.

77tk implements technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. The following security measures are in place across the Platform.

• SSL/TLS encryption: all data transmitted between your device and 77tk servers is encrypted using SSL/TLS protocols. This protects your login credentials, personal details, and financial transaction data from interception during transmission.
• Access controls: access to personal data held in 77tk systems is restricted on a need-to-know basis. Only authorised personnel with a legitimate operational need are permitted to access personal data, and all access is logged and subject to audit.
• Password security: player passwords are stored in hashed form using industry-standard cryptographic algorithms. 77tk staff cannot view your password in plain text. If you forget your password, the reset process generates a new credential — it does not retrieve or display your existing password.
• Incident response: in the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 77tk will notify affected Players without undue delay. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the measures being taken to address the breach.

77tk retains your personal data for only as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply.

• Account data: retained for the duration of your account being active on the Platform. If your account is voluntarily closed, your account data is retained for a minimum of 5 years following closure to comply with financial record-keeping and anti-money laundering obligations.
• KYC and identity verification documents: retained for a minimum of 5 years following account closure, as required by applicable financial regulations and anti-money laundering compliance frameworks.
• Financial transaction records: retained for a minimum of 7 years following the date of each transaction, as required by applicable financial and accounting regulations.
• Customer support interaction records: retained for a minimum of 2 years following the date of the last interaction, for quality assurance, training, and dispute resolution purposes.

As a player registered on 77tk, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact 77tk support via live chat or by email at [email protected]. We will respond to all valid data rights requests within a reasonable timeframe.

• Right of access: you have the right to request a copy of the personal data that 77tk holds about you. We will provide this in a clear, structured format within a reasonable time following receipt of your verified request.
• Right to rectification: if you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. Account details such as your name and date of birth can be corrected via the KYC re-verification process by contacting support.
• Right to erasure: you may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. Please note that this right is subject to our legal obligations to retain certain data (such as financial transaction records and KYC documents) for defined retention periods, as described in Section 6.

The 77tk Platform is strictly restricted to individuals aged 21 years and above. 77tk does not knowingly collect, store, or process personal data belonging to any person under the age of 21. If 77tk becomes aware that personal data has been collected from a person under the age of 21 — whether through an inaccurate age declaration at registration or otherwise — 77tk will immediately close the associated account, void all gaming activity conducted by that account, and securely delete the personal data collected. If you are a parent or guardian and you believe that a minor has created an account on 77tk using your personal details or their own, please contact 77tk support immediately via live chat so that we can investigate and take appropriate action without delay.

77tk's primary operations and data storage are oriented towards serving players based in Bangladesh. However, certain third-party service providers that 77tk uses — including KYC verification partners and game technology providers — may process data on servers located outside Bangladesh. Where such transfers occur, 77tk takes steps to ensure that adequate protections are in place.

• We will only transfer personal data to third-party processors that are able to demonstrate adequate data protection standards comparable to those described in this Policy. We use contractual safeguards, including data processing agreements, to bind third-party processors to appropriate data protection obligations.
• We do not transfer your personal data to any third party located in a jurisdiction that does not provide an adequate level of protection for personal data without first implementing appropriate safeguards, such as standard contractual clauses.
• Where we are required by law to disclose your personal data to an authority located outside Bangladesh, we will do so only to the extent required by that legal obligation, and we will notify you of the disclosure where we are legally permitted to do so.

77tk may, from time to time, send you promotional communications about bonuses, new games, special events, and platform updates. These communications will be sent to the mobile number registered on your account via SMS, or via in-platform notification. You may opt out of receiving marketing communications at any time by contacting 77tk support via live chat and requesting removal from our promotional communications list. Please note that opting out of marketing communications does not affect transactional messages related to your account activity, such as deposit confirmations, withdrawal notifications, KYC status updates, and security alerts, which are sent as a necessary part of operating your account.

77tk reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or the services we offer. When we make material changes to this Policy, we will publish the updated version on this page with a revised effective date. Where required, we may also notify registered Players of material changes via SMS to their registered mobile number. Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of that updated Policy. We recommend that you review this page periodically so that you are always aware of the current version of our Privacy Policy.

This Privacy Policy is governed by and shall be construed in accordance with applicable laws. Any dispute arising in connection with this Privacy Policy or the processing of your personal data by 77tk shall be resolved in accordance with the dispute resolution procedure set out in the 77tk Terms and Conditions. If you have a concern about the way 77tk handles your personal data that has not been resolved to your satisfaction through the support process, you may contact 77tk via the email address displayed in the footer of this page. 77tk will review all formal privacy complaints in good faith and respond within a reasonable timeframe.